Precision provides IT related consulting services to SME’s and corporate clients.
We pride ourselves on efficiency, effectiveness, communication and our ability.
Contained here are brief outlines of what we offer.

CLOUD SERVICES

Precision IT’s range of word-class Cloud services allow organisations to have access to all their business applications using any device on any internet connection from anywhere in the world.

With virtual desktops, servers and private Cloud hosting solutions that are highly-reliable, secure, scalable and very customisable, today’s businesses can significantly reduce the risk and cost of their internal IT systems.

MANAGED SERVICES

Precision IT has formulated a set of customisable Managed IT services to target challenges faced by each and every company no matter the size or industry. Our managed service offering works on a flat fee basis whereby we provide all included services for the same price, month on month, with no hidden extras.

Precision IT’s managed service offering ensures that the onus of keeping your systems healthy, available, secure and performing at their peak is completely on us.

CONSULTING SERVICES

Precision IT has experience working with a broad range of different companies and we have developed well respected methodologies and solutions with a keen understanding of solutions geared towards business ROI.

We help many companies realise the business benefit of a well designed and implemented IT system.

GET IN TOUCH

CLOUD SERVICES

Cloud Desktops

Have access to ALL of your business applications using any device on any internet connection. All of your business applications are available to you live. Suitable for businesses of all shapes and sizes, running Windows based applications.

Cloud Servers

Virtual Server & Private Cloud hosting solution that is highly reliable, secure, scalable and very customisable. Suitable for businesses looking to reduce the risk and cost of their internal IT systems. Full Cloud, or Hybrid Cloud solutions are available.

WHY PRECISION CLOUD

Australian Hosted

High performance equipment

99.9% Uptime Guarantee

Premium Technical Support

ADD-ON CLOUD SERVICES

Cloud Files

A business suited file storage system hosted within Precision Cloud, using Citrix ShareFile.Windows based applications.

Cloud Backup

Precision Vault is our backup solution with a hybrid of onsite and cloud backup to provide you the best backup solution.

Cloud Email

We offer Microsoft Hosted Exchange Services via the Precision Cloud system.

MANAGED IT SERVICES

The end-to-end outsourced service for onsite IT systems! Ensure your up-time, performance and reliability of IT.

BENEFITS:

Unlimited Support

Spend as much remote or onsite time necessary to ensure your IT systems are working perfectly. All business hours support can be unlimited.

Response Times

Issues are prioritised & receive a response from our staff within 30 minutes for critical issues and 2 hours for non-critical issues.

IT Management

We support and manage your IT system from start to finish. We take on responsibility for every aspect of your IT system.

Afterhours Support

You will gain access to our on-call 24/7 emergency support service for the unexpected out of hours support.

7am - 7pm Support

Our team is available in the office between 7am and 7pm, Monday – Friday on business days.

System Monitoring

Precision Watch monitors your entire system remotely and self-heals any recurring issues or escalates them to our support team.

Consulting & Planning

We actively work with you on a business level to understand where you are going and develop an IT roadmap to ensure we are ready for your next big thing.

Dedicated Team

A dedicated Technical Account Manager will be assigned to your system. The TAM will be responsible for being the go-to-guy for your IT system.

Tech Support

Responsive tech help from our highly-competent staff onsite or remote. 7am-7pm M-F & 24/7

Maintenance

We develop a maintenance routine for each client to perform updates and housekeeping at convenient times.

Monitoring

Precision Watch monitors the availability & performance of your system and alerts our team to any problems.

Consulting

Our senior technical staff work with you to understand your business and constantly adapt your IT system to keep up with your challenges..

PRECISION CONNECT

Dependable internet and WAN services available nationally. When reliable connectivity is a priority.

Internet

Direct internet connectivity via a high-speed backbone network.

Private WAN

Corporate private MPLS networks connecting multiple sites securely.

WHY CONNECT WITH US?

99.98% Uptime Guarantee

High Performance Network

Coverage Throughout Australia

Fibre & NBN

Wide multi-carrier fibre footprint throughout Australian capital cities and regional centres.

Ethernet

Copper based Ethernet service achieving up-to 80Mbit, available at most locations via Telstra & AAPT

Fixed Wireless

Corporate-grade fixed wireless offering capable of speeds up-to 1Gbit, available in metro areas.

ADSL2+

Traditional ADSL2+ services available throughout Australia.

PRECISION VOICE

Corporate Grade VoIP telephone system suitable for businesses of all sizes.

Precision VoiceManager is a sophisticated voice communications platform that provides a single, enterprise-grade phone system for your entire office. With Precision Voice you no longer have to deal with isolated phone systems at each office and everyone can take advantage of the latest IP PBX features and functionality.

Cloud Hosted

Precision Voice is hosted from Cloud systems in Sydney & Melbourne. Meaning it is accessible from any internet connections anywhere.

99.9 % Uptime & Great Support

We have a 99.9% uptime SLA for the Precision Voice service. If you ever need help with your phone system, support is also provided.

Call-Centre Services

Call-centre options are available if you wish to create team to answer & manage large call volumes. Call recording and reporting is available.

Precision Voice is delivered using equipment from our partners:

Cost Savings

  • Low Upfront Investment.
  • Ongoing VoIP low call costs.
  • Lines & numbers included.
  • Increased internet connection ROI.
  • Free calls between offices.

Productivity Gains

  • Single phone system between offices.
  • Extension to mobile routing.
  • Auto-attendant options.
  • Call-centre call queues.
  • Multi-site reception.
  • Per-extension billing & reporting.
  • Integration with CRM systems.

Risk Reduction

  • No reliance on your office.
  • Open standard technology.
  • Automated call recording available.

PRECISION VAULT

Managed backup & disaster recovery to our data-centre. Cost-effective business continuity strategies.

Precision Vault is a business grade Backup and Disaster Recovery platform with different options for different sized businesses, meeting different data recovery and business continuity requirements.

Vault SMB

Backup solution suitable for small& medium sized businesses. Capable of backing up servers & desktops.

Vault Enterprise

Enterprise backup solution using VMware and Veeam. Virtual Servers & Desktops are backed up to disk & tape storage.

Vault DR

Extension of Vault Enterprise for duplication of your entire IT system from your office to Precision Cloud. Entire systems can be recovered into the Precision Data-Centre.

WHAT VAULT DR LOOKS LIKE

PRECISION PROCUREMENT

Consulting & advice on the best products for your needs.Access to wholesale vendors and suppliers worldwide.

Precision IT has access to a wide range of product vendors and suppliers of the world’s best IT hardware and software.

Consult

We work with you to understand and define your IT requirements.

Design

We design a solution with products we have experience with.

Deliver

We ensure that equipment is delivered correctly and meet the business outcomes.

OUR PARTNERS

Free system consultation

Have us take a good look at your IT system and
give some advice on the future. Arrange an appointment

CALL US 1300 964 404 GET IN TOUCH

It’s never been so easy to streamline your business operations

Precision Cloud

Desktops, Servers & Apps accessed from anywhere, Securely backed by our 99.9% uptime guarantee.

Cloud Management

Cloud management monitors and ensures that cloud computing-based resources are interacting with users and other services online.

Managed IT Service

The end-to-end outsourced service for onsite IT systems! Ensure your up-time, performance and reliability of IT.

Precision Connect

Dependable internet and WAN services available nationally. When reliable connectivity is a priority.

Precision Voice

Corporate Grade VoIP telephone system suitable for businesses of all sizes.

Precision Connect

Hosting your services & equipment in fully managed, purpose-built facilities throughout Australia.

Precision Vault

Managed backup & disaster recovery to our data-centre. Cost-effective business continuity strategies.

Precision Procurement

Consulting & advice on the best products for your needs. Access to wholesale vendors and suppliers worldwide.

Projects & Consulting

Project & senior consulting team with experience delivering highly effective technical solutions.

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